Tenants
Frequently Asked Questions
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How do I submit a maintenance request?
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What are my rent terms?
Rents are typically due on the first day of each month with a 5 day grace period. DPMS takes timely rent payments very seriously; late fees are automatically posted the day after the grace period has passed. DPMS offers its residents the ability to pay their rent online for free. There is no check and no inconvenient timing. Simple and streamlined; sign up for automatic monthly payments and make life easier.
Can I pay rent online?
The Online Portal lets you pay rent or dues online as well as view and download their lease agreement.
What happens to my security deposit?
Security deposits are held in an interest-bearing escrow account as required by law. Promptly after moving out, we complete a thorough inspection of the property and document any condition concerns. A security deposit statement and amount being returned is sent to the tenant’s newly provided address within 30 days after the termination of the lease.
Do I need Renters Insurance?
DPMS requires all tenants to obtain renter insurance policies covering both liability and your personal property. As a renter, it is important to understand that property owners only insure the physical building for liability and situations like pipe leaks, flooding and fire. The first place to seek renter’s insurance is through your car insurance company; many offer multi-policy discounts.
Is there an App for the online portal?
Download the Mobile app to stay logged in to your Online Portal. Make payments, submit maintenance requests and review important documents 24/7.
Download the iOS app from the App Store®
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Download the Android app from Google Play
Android, Google Play, and the Google Play logo are trademarks of Google Inc.
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